In a home building materials store, the reporter met Miss Song, who is purchasing building materials and furniture products. She told reporters that this is the third time she and her husband have come to the store for the third time. The first two visits have only a "basic understanding" of the products. This time, it is mainly to finalize several previous products.
Consumers buy furniture and building materials can not easily shot <br> In a home building materials store, the reporter encountered Miss Song, who is purchasing building materials and furniture products. She told reporters that this is the third time she and her husband have come to the store for the third time. The first two visits have only a "basic understanding" of the products. This time, it is mainly to finalize several previous products.
However, even if Miss Song did a lot of homework for the purchase, she still said that it is not easy to choose products that are suitable for quality, environmental protection, and price in so many products. "There are too many sayings from merchants. The functions of some products have never been heard before. The various materials used also make people feel like clouds and fog. Originally, I wanted to order floors and furniture, but I still have to look at them." Miss Song said.
Many consumers are as cautious as Miss Song when buying home building materials. If there is no need to renovate or replace furniture and building materials, people will almost never go to the home market. Therefore, once you really need to buy a product, it is inevitable that you will encounter the problem of “just don’t buy†because of the lack of understanding of the product. Coupled with the various opinions of the salesperson when introducing the product, it is often more difficult for consumers to decide.
The market survey material confuses the concept of “all solid wood†and “solid woodâ€. People pay attention to material issues when purchasing furniture. But on this issue, the reporter found that some of the salesperson's claims can easily lead to consumer misunderstanding. For example, in the concept of solid wood furniture and solid wood furniture, it was originally two different things, but in some sales people, it became the same product.
The sales statement "Our furniture uses XX material."
The reporter learned through interviews at the store that this is the most commonly heard statement when sales people introduce furniture materials, and few consumers question this statement. However, when the reporter asks if the product is using the material as a whole, the salesperson will answer “yes†and “no†or explain further to explain which parts use other wood.
In fact, the introduction of furniture materials by sales staff is directly related to whether the furniture belongs to “solid wood furniture†or “all solid wood furnitureâ€. "General technical conditions for wooden furniture" (GB/T3342Z) stipulates that all solid wood furniture must be solid wood in addition to the frame and bead of the mirror. The solid wood furniture is the furniture such as door panels, side panels, roof panels, panels and other main components are solid wood, and other components are other auxiliary materials.
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